People will continue to be an irreplaceable factor in the Industry 4.0 world of work in the future. Socio-technical labour systems in the form of flexible and adaptable production systems offer numerous opportunities for making work better and more people-friendly.
A fundamental aspect here is the requirement of feasibility, i.e. the physical and mental capacity of the people involved should be taken into account in the design of work systems. They must be able to carry out the work assigned to them. Furthermore, it should be ensured that tasks can be performed without any risk to the people doing them. Accidents and health problems should be avoided through optimized organization.
Further criteria include ensuring that the work is reasonable and does not cause stress. This means that, ideally, an optimum workload can be achieved: physical and mental stress due to excessive or insufficient workloads is avoided. New technologies offer also a wide range of possibilities for organizing work in ways which promote learning and personal development. Adaptive systems can help individual employees, support learning processes and compensate for physical limitations. Work systems that offer these options can have a positive impact on health and develop employees' skills. If successfully implemented, this can improve job satisfaction, motivation and performance.